Returns & Exchanges

At Snag USA, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply follow our streamlined process to ensure your fashion finds are exactly what you dreamed of.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bag.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any official collection point within 7 days of receiving your label.

4

Receive Refund or Credit

Once our warehouse inspects the returned garments, we will issue your refund to the original payment method or send out your exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing